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Safe Step® Walk in Tub Co. Hot

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4.0 (21)

User reviews

21 reviews

 
(10)
 
(7)
3 stars
 
(0)
2 stars
 
(0)
 
(5)
Overall rating 
 
4.0
 
3.2  (21)
 
4.3  (16)
 
4.5  (15)
 
4.5  (15)
 
3.6  (20)
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Ratings (the higher the better)
Affordability
Installation
Ease of Use
Overall Quality
My Experience
Ownership
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Optional - Did this company install it for you?
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Pros & Cons
Comments
16 results - showing 6 - 10  
1 2 3 4  
Ordering 
 
Overall rating 
 
4.8
Affordability 
 
4.0
Installation 
 
5.0
Ease of Use 
 
5.0
Overall Quality 
 
5.0
My Experience 
 
5.0

Excellent, Except For...

You installed a unit for me Aug.29th. Rodney did a great job. He is an excellent representative for your company. However the rubber or plastic strip that acts as a sealer at the back of the tub keeps the back Jet air/hydro control from turning. What should we do?????

Ownership

Do you own this item?
Yes
Country
United States

Pros & Cons

Pros
Health Benefits
Helps Me Get to Sleep
Cons
Problem turning Jet Control Knob
Was this review helpful to you? 
Overall rating 
 
5.0
Affordability 
 
5.0
Installation 
 
5.0
Ease of Use 
 
5.0
Overall Quality 
 
5.0
My Experience 
 
5.0

ANSWERED ALL MY QUESTIONS AND DONE WITHIN A DAY!

I live in Las Vegas and just wanted to say the sales team, installers and Office Manager there are the best. They answered all my questioned, the installer was on time and done within one day, the girl at the office explained everything that was going on, I could not be happier and love my new tub.

Ownership

Do you own this item?
Yes
Country
United States

Pros & Cons

Pros
Excellent Communication
Very Transparent Process
Love the tub
Cons
None Yet
Was this review helpful to you? 
Overall rating 
 
4.2
Affordability 
 
3.0
Installation 
 
5.0
Ease of Use 
 
5.0
Overall Quality 
 
4.0
My Experience 
 
4.0

Should have bought a Safe Step Tub to begin with...

If only we had bought a Safe Step Tub to begin with... we may not be in the trouble we're in now. My neighbor just had one of these installed and it's a night and day difference with what we bought.
My husband (an ex-plumber) ordered a tub from Home Depot and installed it himself. He's probably had the tub our for one reason or another at least 4 times. My neighbor had hers installed with a warranty and it looks like it's worth every penny of what she paid.

Ownership

Do you own this item?
No
Was this review helpful to you? 
Overall rating 
 
4.0
Affordability 
 
4.0
Installation 
 
5.0
Ease of Use 
 
4.0
Overall Quality 
 
4.0
My Experience 
 
3.0

Overall, Still Pretty Impressed

I recently bought a safe step tub. I was impressed by the installation men. They came on time and worked all day (14 hours) to install the tub. They did a good job and cleaned up resonably well when they finished. However there are a few problems with the tub. First what they call the bidet outlet doesn't outlet anything, the drain leaks a little, I was told that a 60 gal. water heater was adequate--may be in the south but here in North Dakota were the water comes into the heater at 40 degrees my 80 gal. heater barely manages to keep up. In addition they did not tell me that my 3/8 copper pipes were not adequate--it takes forever to fill. Also they said it had a fast drain--fast compared to what--a fast glacier?
Also one should never turn on the water jets until they're covered with water, unless you're planning on cleaning your bathroom.

Ownership

Do you own this item?
Yes
Country
United States
Company Installed?
Yes

Pros & Cons

Pros
Installation team was great
Arrived on Time
Exactly what I expected + some!
Cons
Bidet doesn't work like it should
Existing water heater not adequate
Takes time to fill with my 3/8" pipes
Was this review helpful to you? 
Overall rating 
 
4.8
Affordability 
 
5.0
Installation 
 
5.0
Ease of Use 
 
4.0
Overall Quality 
 
5.0
My Experience 
 
5.0

INSTALLED A WEEK AGO...

Installed a Week Ago...
My husband and I searched the internet before ever choosing and it was a long process. Let me tell you something, over every other tub out there we're glad we chose what we chose.

We've both used the tub 3 times and it's to the point where we need to have an agreement on who uses it which day. After only three uses, my arthritis pains are nowhere near as bad when I wake up. I use it every other night right before bed.

It was a tough decision when everyone claims to have the best but we went with our gut. Thanks to this website and some other research we've done! We love our new safe step tub! If we notice any problems in the future I'll come back and update everyone, but for now it's GREAT!

Ownership

Do you own this item?
Yes
Country
United States
Company Installed?
Yes

Pros & Cons

Pros
Comfortable Seat
Easy to use controls
Great Hydrotherapy
Helps my Arthritis
Overall GREAT TUB
Cons
None at this time!
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16 results - showing 6 - 10  
1 2 3 4  
 

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