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Safe Step® Walk in Tub Co. Hot

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4.0 (21)

User reviews

21 reviews

 
(10)
 
(7)
3 stars
 
(0)
2 stars
 
(0)
 
(5)
Overall rating 
 
4.0
 
3.2  (21)
 
4.3  (16)
 
4.5  (15)
 
4.5  (15)
 
3.6  (20)
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Ratings (the higher the better)
Affordability
Installation
Ease of Use
Overall Quality
My Experience
Ownership
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Pros & Cons
Comments
22 results - showing 6 - 10  
1 2 3 4 5  
Ordering 
 
Overall rating 
 
4.7
Affordability 
 
4.0
Installation 
 
5.0
Ease of Use 
 
5.0
Overall Quality 
 
5.0
My Experience 
 
4.5

I am very grateful for this tub and how it helped my mother!

My mother moved in with me when she was 92 years old five years ago. I paid $13,000 to have a Safe Step 5tub installed. It was the only way she could enjoy a bath even in her last year when she had a caregiver. She has been gone three months now and I don't care about what the tub cost or if it might need repairs one day or if it is good or bad for the resale value of the house. I am grateful my mother was able to have a normal bath and maintain her dignity in her last years!!!

Ownership

Do you own this item?
Yes
Country
United States
Company Installed?
Yes

Pros & Cons

Pros
Less Expensive than others we received quotes from
Allows you to maintain your dignity
Saves cost of caregiver having to give baths
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Overall rating 
 
4.7
Affordability 
 
4.0
Installation 
 
5.0
Ease of Use 
 
5.0
Overall Quality 
 
5.0
My Experience 
 
4.5

We Love Our Safe Step Tub!

We live in Indiana. We purchased our SafeStep tub in February of 2015. After using it for 6 months now, my husband and I can only say we love our tub!

We can only say this about SafeStep company.

1) The sales rep was NOT pushy!

2) The installers were very professional. They had the tub installed in 6 hours. They had to take our bathroom door off. They had to remove the toilet stool. They cleaned up after themselves.

3) The first time we used the tub we noticed a leak. We called the company and they immediately came to the house. They discovered the leak was a problem that was our fault. Even though the leak was not caused by them, they quickly fixed the leak and DID NOT CHARGE us.

4) It takes approximately 10-13 minutes to fill our tub and 7 minutes to drain it.

5) Since my husband has back problems he likes the jets on his back stronger than I do. All I have to do is adjust them.

6) Do we have any complaints? Since I cannot get the jets to hit my neck and I have Arthritis.

My question is: If we put a new shower head on the tub that would have different types of controls (I could hold the shower head on my neck), would it affect our warranty or would we have to have SafeStep come and install it?

Ownership

Do you own this item?
Yes
Country
United States
Company Installed?
Yes

Pros & Cons

Pros
Sales Reps aren't Pushy
Very professional installation
Quick warranty repair
Quick to drain and fill tub
Cons
Jets don't get all the way up to your neck
Was this review helpful to you? 
Overall rating 
 
4.6
Affordability 
 
4.0
Installation 
 
4.5
Ease of Use 
 
5.0
Overall Quality 
 
4.5
My Experience 
 
5.0

From the bottom of my heart, thank you!

All I really have to say about Safe Step walk in tub company is thank you from the bottom of my heart. The sales representative helped me decide what would work best for me. He was very informative and did not hide any information. My tub has been a blessing. I wish I would have found Safe Step earlier. The jet therapy helps ease the pain in my joints and I am starting to get around a little better nowdays.

Ownership

Do you own this item?
Yes
Country
United States

Pros & Cons

Pros
Made in the USA
Very easy to clean
Financing programs
Good customer service
Cons
Tub is a little on the expensive side
Was this review helpful to you? 
Overall rating 
 
4.6
Affordability 
 
3.0
Installation 
 
5.0
Ease of Use 
 
5.0
Overall Quality 
 
5.0
My Experience 
 
5.0

We love our tub!

We love ours tub. They now have a smaller handle. If we have any problems, they come right out.

Ownership

Do you own this item?
Yes
Country
United States
Company Installed?
Yes
Was this review helpful to you? 
Overall rating 
 
4.5
Affordability 
 
4.0
My Experience 
 
5.0

Haven't yet purchased it

The Safe Step Tub seemed like a wonderfully built walkin bathtub. It suits our needs, that’s for sure. We didn’t get the same day offer price that they told us about, but were pleased with the fact that they gave us a price that we could think about for 30 days. We still haven’t made up our mind, but we only have one other company to hear from.
I think I’ve already made my mind up on a Safe Step Tub.

Ownership

Do you own this item?
No
Was this review helpful to you? 
22 results - showing 6 - 10  
1 2 3 4 5  
 

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