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Premier Care® in Bathing Hot

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2.8 (13)
 
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Premier Care Walk in Tub

Overview

As the grandfather of all walk in tub companies, Premier Care® walk in tubs are manufactured in England, although their headquarters is United States based. They offer a wide range of walk in tubs to appeal to a fairly large market. From tubs that are specifically designed to accommodate larger people to tubs that are completely powered to help users with severe limited mobility, they have it all. Although they are not as aesthetically pleasing as some of their counterparts, their high quality and dependability more than makeup for their shortcomings.


Features

Designed for people with various pains, arthritis, stress and other debilitating conditions, the Premier Walk in Tub is the perfect solution to help you maintain your independence. Various features are offered with each tub depending on the model you choose. Four categories are available to choose from to find the walk in tub that meets your unique and specific needs. These categories include Compact Walk in Tubs,  Oversize Soaking Tubs, Powered Walk in Tubs and Tub/Shower Combos. Each category offers multiple choices so that you can find the walk in tub most suited to your needs.


Additional Information

Premier Care Walk in Tubs are one of the more expensive tubs on the market. If high quality and great customer service are important to you though, then it is worth the price. Premier Care® is a registered trademark of Premier Care® in Bathing. All trademarks remain property of their respective holders, and are used only to directly describe the products being used. Their use in no way indicates any relationship between MySeniorSource.com and the holders of said trademarks.

Contact Information

Street Address
2330 S, Nova Rd Suite A
City, State
South Daytona, FL
Zip Code
32119
Customer Service #
800-690-3834
Technical Support #
800-690-3834

User reviews

13 reviews

 
(2)
 
(2)
 
(1)
 
(5)
 
(3)
Overall rating 
 
2.8
 
2.6  (12)
 
3.0  (12)
 
3.2  (9)
 
3.0  (9)
 
2.0  (13)
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Ratings (the higher the better)
Affordability
Installation
Ease of Use
Overall Quality
My Experience
Ownership
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Pros & Cons
Comments
Overall rating 
 
3.6
Affordability 
 
2.0
Installation 
 
4.0
Ease of Use 
 
4.0
Overall Quality 
 
5.0
My Experience 
 
3.0

Expensive, but right on the money

Agree with you there Julie! Yes, they’re expensive! However, they are exactly what they say they are! Great quality.

My mother hadn’t taken an actual bath for years and my Father used to help her get in the shower to get cleaned up. He’s since passed and my sisters and I didn’t feel safe with her taking a shower without anyone there. She didn’t want anyone of us helping, so we didn’t see any other option, but to get a walk in bathtub or shower.

So we, like many others, called all of the companies we found advertisements for. It was a toss-up between Premier and Safe Step, but we landed on a Premier tub because they gave us a little better value for the money spent. We spent just under $18,000 total for the tub we bought her, financed on an unsecured loan. My sisters and I are making the payments and it’s the best money we’ve ever spent.

Knowing that she’s safe everyday is the best feeling, but she’s also enjoying her freedom for the first time in the greater of ten years.

Ownership

Do you own this item?
Yes
Country
United States

Pros & Cons

Pros
Great for Elderly
Easy to Step into
Cons
Expensive
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Overall rating 
 
3.2
Affordability 
 
4.0
Installation 
 
5.0
My Experience 
 
0.5

stinks don't do as promised

Ownership

Do you own this item?
Yes
Country
United States
Company Installed?
Yes

Pros & Cons

Pros
none i have not got to use it.
Cons
has been sitting in my bathroom installed for 3 weeks but i cannot use it because the pump was damaged in shipment. the installer has been trying to get a new one but it seems like PREMIER doesn't care. they told us 3 weeks ago they would ship one overnight to the installer STILL WAITING. So I cannot give a review about how wonderful and relaxing my new tub is I DON'T KNOW. IF YOU ARE CONSIDERING A WALK IN TUB U MAY WANT TO LOOK SOME WHERE ELSE. I would not recommend PREMIER to my worst enemy.
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Overall rating 
 
2.4
Affordability 
 
2.0
Installation 
 
2.0
Ease of Use 
 
3.0
Overall Quality 
 
3.0
My Experience 
 
2.0

2 Reset Appointments Later...

Called Premier for my Mother… What a mistake that was! I got the run-around as to why they couldn’t give us a price over the phone. Ultimately agreed to take the time out of my day to sit and wait for a salesperson to show up. To my surprise, he did show up at the scheduled time… on the 2nd reset appointment.
I wasn’t into the BS sales pitch that this guy was putting on, most of it was as transparent as a used car dealer. Finally got the pricing… WOW This guy actually thought we were going to spend $15,300 for a Walk-in Bathtub? I’ll be buying her a walk in shower, thanks!

Ownership

Do you own this item?
No
Was this review helpful to you? 
Overall rating 
 
1.7
Affordability 
 
5.0
Installation 
 
1.5
Ease of Use 
 
0.5
Overall Quality 
 
0.5
My Experience 
 
1.0

Tub with built in lift chair

my tub was put in be for thanksgiving, except for the piece of marble for the backside of the tub, I was told the marble guy would be here the day after thanksgiving to finish my tub but no one has showed up yet, I have called the company several times to address this and still I get told some one is on the way and still no one has showed up yet I would not recommend this company to any one I will warn every one I know that this company is a bad one to do business with.

Ownership

Do you own this item?
Yes
Country
United States
Was this review helpful to you? 
Overall rating 
 
1.8
Affordability 
 
2.0
Installation 
 
1.0
Ease of Use 
 
3.0
Overall Quality 
 
2.0
My Experience 
 
1.0

EVERYTHING WOULD BE FINISHED WITHOUT EXTRA CHARGES???

My husband and I signed a contract for a bathroom install along with the Haven tub. It was told to us that everything would be finished and no surprises or extra charges. Well that was a laugh when the contractor first started to get out of putting up the drywalls and said we would find with no wall because it was the furnace room and we needed so much space around everything. He kept coming up with shortcuts for him not eus and we paid the money,17000.00. Then when he put up the drywall, he said that is it and he doesn’t do painting. We had to pay an electrician because they don’t do electrical and now we need another contractor to finish the job that this contractor hired by Premier Care does not do. Our initial salesman was a fast talker who said don’t worry, we will tweak what is needed and it will be just how we want it. We were tweaked all right. Make sure everything is written down and don’t rely on anything verbal. Also the turnaround was a lie too, we are in the second week and the contractor just comes when he has time between his other jobs. We don’t have anything installed yet. Not happy and would not recommend this company. We don’t know anything about the quality yet, but professionalism , poor; affordable, in the high range, experience, this contractor doesn’t do the work we requested and I would have to say poor; customer service, they back each other up and not for the customer, poor.

Ownership

Do you own this item?
Yes
Country
United States

Pros & Cons

Pros
NOTHING!
Cons
Fast Talkers
Extra Charges & Fees
Undisclosed Issues
Poor Professionalism
Not Affordable
Poor Customer Service
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