DO NOT BUY THIS TUB. TOO EXPENSIVE, DOCUMENTATION NOT ACCURATE. CANNOT GET ENOUGH HOT WATER WITH A 50 GALLON TANK. I CALLED FIRST STEP FOR MY TUB, AND HAVE ONLY BEEN ABLE TO USE THIS BY PUTTING 50 GALLON WATER HEATER TEMP TO 150 DEGREES. I SO REGRET THIS PURCHASE!
I would never buy anything from this company because I do not like how pushy their sales people are! They would not work with me on the price much, and would not take no for an answer. Every time I would bring up the price of the tub and how it is out of my budget, he would once again try to convince me why I should spend money I dont have. The tubs seem to be good quality, but not worth the price they are asking for.
My mother had the misfortune to contract for a Jacuzzi/First Street walk-in tub installed by Beldon Home Solutions and the experience has been an unmitigated disaster. Beldon was given three opportunities to install the unit properly...e-ma ils and photos provided to Jacuzzi verified that the unit was still not installed according to manufacturer's specifications, but more importantly, Jacuzzi established that the unit never should have been recommended for her installation situation (the tub was going into a large, wheelchair accessible shower stall and the unit is not rated to be used as a shower at all). She is still trying to reach a settlement, after having hired an attorney, but Beldon has only offered her her deposit back and to come remove the tub, thereby leaving her with a gapping hole in her shower stall and she will be out thousands of dollars to restore the shower stall to its previously existing configuration. Beldon seems to feel that they have no responsibility in restoring her bathroom; I think, as a licensed installer of these units, they have a responsibility to know their product well enough to know 1.) how to install it properly and 2.) when it can't be used in a certain situation. There are also issues with the build of the tub itself. The front panel never fit flush with the front; as far as how it actually operates, I can't comment - it was never installed properly for my mother to try it out. If you are considering going with a FirstStreet Jacuzzi tub, buyer beware.
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Pros & Cons
Sold to a woman that couldn't use it!
Jacuzzi Even ADMITTED IT
I have been helping my husband install jacuzzi walk in tubs through aging in the home. I like traveling and working with my husband and I enjoy working in peoples home knowing that when we leave they will be able to use the tub and hopefully have increased mobility and comfort with pain and any other trouble that a walk in tub could help with.
I do feel the price is high but compared to other products jacuzzi is worth it. I do wish they were more affordable so more people could have them who need them.
I have never had the opportunity to use the tubs. I do hear wonderful things about them. I hear about How they have helped with pain caused by diabetes and circulation issues. The most common complaint is filling and draining time. It takes approximately 12 to 15 minutes to fill and five minutes to drain. I do hear that jacuzzi is trying to remedy to by increasing the size of the water in from 1/2" to 3/4". I suggest having a towel handy since leaving the tub isn't much of an option with someone who has limited mobility during this time.
The quality of this product is the best I've seen. The tub is made from a fiberglass shell over a powdercoated steel frame. Unlike other brands these tubs offer 6 or 10 fully adjustable jacuzzi jets (hydrotherapy) along with their aroma therapy which is 16 pure air holes which create a bubbling of the water. This tub also comes with the option of chroma therapy which is a led light with thousands of hours of bulb light (led).
We have installed hundreds of these units during the two years we have been working this job. We have gotten this down to a one day install for most homes and we leave happy customers. We currently install in five Midwest states and feel that we make a difference in peoples lives, making it possible for them to bath in the comfort of their home.
This tub is easy to use. The handle for the door is located just on the inside of the door. It pulls up and the door opens in. There is a 6 inch step to get in and once in just relatch the door. The drain control is in an easy reach and the faucet isn't very far from the drain lock. The faucet has a hot and a cold valve. The faucet has a diverter valve for the handheld shower. There is an option for a grab bar/slide bar to hold the hand held for a shower option.
Of the tubs we have installed jacuzzi is the best. As with all purchases do your research and know what you're buying. I really hope this helps inform to make a decision and hopefully I will get to meet you during your installation.