My Senior Source
MySeniorSource on Facebook      

Mobile Help - Classic Hot

http://myseniorsource.com/media/reviews/photos/thumbnail/300x300s/c6/94/2e/product-cellular-23-1421472862.jpg
 
2.5 (7)
 
Write Review
Resources
Mobile Help Classic Medical Alert

Model Information

Manufacturer
Model Name
Cellular Classic
Lowest Price
$25.78/mo

With the Cellular Classic System from Mobile Help you can have the security and peace of mind that you get from a traditional medical alert system without the need of having a landline.


Overview

As with most traditional home medical alert systems, the Cellular Classic System from Mobile Help provides you safety and security with just the push of a button. The system comes complete with a base station and your choice two help buttons; a wrist button and/or a necklace pendant. Pushing the help button puts you in direct contact with a live agent via the base unit. Unlike other home medical alert systems, the Mobile Help base station does not need to connect to any phone line. Instead, they use cellular technology through AT&T to provide you with service. No cell phone is needed, and no cellular contracts are required.


Features

The help buttons included with this system are water resistant so can be worn in the shower or bath. They also offer an impressive 600 foot range from the base unit. This means you should be safe anywhere inside your home as well as outside in your yard. If you press the help button and are too far away from the base unit to communicate with the live operator, help will automatically be sent directly to you. The system requires no installation other than plugging to an electrical outlet and testing to ensure it works. The base station utilizes a backup battery system in case of a power outage and should last for approximately 30 hours.


Additional Information

When you sign up with Mobile Help you will be asked to provide information such as medical history, preferred hospital and Dr information and contact information for friends, family and neighbors. This information will be kept private and is used to provide you with the best assistance possible in case of an emergency. Mobile Help utilizes Acadian Monitoring Services to handle all emergency calls. All operators are required to go through three months of training as well as being required to attain their Alarm Company Employee certification.  

Medical Alert Specifications

Type
Stationary Unit
Pendant Range
600ft
Landline Required?
No
GPS Enabled
No
Mobile Unit
Fall Detection
Available - Not Standard
Smoke or Carbon Monoxide Protection
No
Available Accessories
  • Waterproof Bracelet
  • Waterproof Necklace
  • Waterproof Pendant

Costs and Terms

Free Equipment?
Yes
Contract Term
Monthly
Payment Options
  • Annually
  • Monthly
  • Quarterly
Activation Fee
None

Services Offered

Inactivity Monitoring
Auto Monthly Test
No
Auto Weekly Test
No

User reviews

7 reviews

 
(1)
4 stars
 
(0)
 
(2)
 
(3)
 
(1)
Overall rating 
 
2.5
 
2.4  (7)
 
1.9  (7)
 
3.3  (7)
View all reviews View most helpful
Already have an account?
Ratings (the higher the better)
Affordability
Reliability
Range
Comments
Overall rating 
 
4.7
Affordability 
 
4.0
Reliability 
 
5.0
Range 
 
5.0

HAVE NEVER NEEDED TO USE IT, BUT LOVE THE SERVICE

I bought this for my dad on fathers day. He has not coped well with his cancer diagnosis. Although he is sick he still enjoys getting out of the house. I worry about him on his own and this was one of the only places that offered service away from home.

Was this review helpful to you? 
Overall rating 
 
3.3
Affordability 
 
3.0
Reliability 
 
3.5
Range 
 
3.5

IT DOSE WHAT IS OPPOSED TO

i started shoping for a medical alert when i was diagnosed with dementia. a fried of mind recomend this to me becase if you leave the house it goes with you. it works fine when im not at home but i wish it had more fetures at home that is where i spend alot of my time.

Was this review helpful to you? 
Overall rating 
 
3.2
Affordability 
 
4.5
Reliability 
 
0.5
Range 
 
4.5

DISSATISFIED

I advised my elderly parents to use this system as it appeared to have a lot more than other systems on the market. Big problem, however, is that the one time they had a real emergency they did not receive a response. They activated the base station then when that didn't get a response they tried my mothers' bracelet and then my dad's necklace. 25 minutes after the real emergency when they were on their way to the hospital thanks to my mother calling 911, I received a call alerting me (as their contact) to the emergency. Several days later after the crisis was over I contacted customer service to try to find out why they did not receive a response. I was told that there was a malfunction on their base system. If that was the case, why didn't someone contact them or me to alert us to the fact that their system was not functioning properly? No such call was received. I cancelled immediately and would never recommend this product!

Was this review helpful to you? 
Overall rating 
 
2.3
Affordability 
 
2.0
Reliability 
 
1.0
Range 
 
4.0

I'D PROBABLY CHOOSE SOMETHING ELSE IF I COULD DO IT OVER AGAIN.

My mobile help medical alert serves its purpose, but if I had to do it all over again I would probably choose a different medical alert system. The GPS technology sold me, not many medical devices have this feature. But GPS does not do any good when the device fails and does not serve its sole purpose. I could have paid less money for a medical alert that makes sure their products work every month. Thankfully my situation was not serious, and since I had my cell phone I could call my daughter for help.

Was this review helpful to you? 
Overall rating 
 
1.8
Affordability 
 
1.0
Reliability 
 
1.5
Range 
 
3.0

NOT WORTH THE MONEY

This is not worth the money. Services are not frequently tested and it did not work when I used it. There is no point paying for a service that does not work!

Was this review helpful to you? 
View all user reviews

Most Helpful Reviews

GreatCall - Splash
 
5.0
Kenneth
GreatCall - Splash
 
5.0
Samuel K.
GreatCall - Splash
 
5.0
Judy Dager
GreatCall - Splash
 
5.0
CrazyQuilter
GreatCall - Splash
 
5.0
Christopher