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Bay Alarm - Home Medical Alert Hot

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3.6 (7)

User reviews

7 reviews

 
(4)
 
(1)
3 stars
 
(0)
2 stars
 
(0)
 
(2)
Overall rating 
 
3.6
 
3.4  (7)
 
3.7  (7)
 
3.7  (7)
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Ratings (the higher the better)
Affordability
Reliability
Range
Comments
7 results - showing 1 - 5  
1 2  
Ordering 
 
Overall rating 
 
0.7
Affordability 
 
1.0
Reliability 
 
0.5
Range 
 
0.5

THEY SUCK

We found a company called "great call" that uses GPS to monitor your loved one where ever they go-not 1000 feet from the base. They press the button and help is there. Mom felt more secure with this service. Bay Alarm did not care and told me to read the contract! We do not give refunds-poor customer service. You will do better with Great Call. They have a better price and service.

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Overall rating 
 
5.0
Affordability 
 
5.0
Reliability 
 
5.0
Range 
 
5.0

Highly Recommended!

I highly recommend services from the bay alarm company because they are a very helpful company and they help you when you have questions on theyre website. It was confusing shopping for an alarm button and they helped me find what i need on theyre site. I like theyre alarm and services.

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Overall rating 
 
5.0
Affordability 
 
5.0
Reliability 
 
5.0
Range 
 
5.0

So helpful, it's hard to find a company like this anymore

Such helpful services! Thankfully I have not had to use the services but it has been a wonderful set-up process.

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Overall rating 
 
4.8
Affordability 
 
4.5
Reliability 
 
5.0
Range 
 
5.0

SHOULD OFFER A MICROPHONE IN THE BUTTON

bay alarm is a good personal emergency system but i think they should offer more with their services like having a microphone in the help button. i do not hear as well as i used to and it is near impossible to hear the speaker box if i am out in the yard. when i push the button in the yard i may not need emergency help but they send medics anyway because they could not hear me.

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Overall rating 
 
4.8
Affordability 
 
4.5
Reliability 
 
5.0
Range 
 
5.0

Could not ask for anything better!

My bay alarm medical alert device is the best investment I have ever made. This summer I was in my garden and I fell and twisted my ankle. I was worried my device would not work because I was so far out on the property and could not hear the box when I pushed the button.
Although the medical team could not communicate with me they sent help to my house promptly. Thankfully it was nothing serious just a sprained ankle but if it would not have been for my alert I would have been left in the yard alone for who knows how long. I live in the country and my nearest neighbor is 5 miles down the road. I would highly recommend this alert to everyone!

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